|
Melissa A. Callahan
|
| Title: |
Guest Services Lead |
| Industry: |
Real Estate |
| Type of Organization: |
Corporate Housing Relocation Service |
| Major Product/Service: |
Providing a global cloud-based sourcing platform to search, compare and book temporary accommodations and hotels |
| Expertise: |
25+ years experience; Responsible for providing effective support for all clients and guests by using knowledge of ReloQuest technology, her experience, and services to ensure a positive guest experience; Interacting with clients, guests and suppliers to provide information and response to questions before, during and after their stay in their furnished apartment or hotel; Involved in coordinating resolutions to service failures and concerns, by phone, within ReloQuest, and email; Resolves issues and provides a positive experience to the guest, client and supplier |
| Geographic Area of Distribution: |
International |
| Affiliations: |
Society for Creative Anachronism |
| University/Degree: |
Attended, William Paterson University |
| Born: |
January 18, 1977, Passaic, New Jersey |
| Hobbies/Sports: |
Archery, exploring Florida's beaches |
| Work History: |
Previously, Ms. Callahan was the director of operations with Regency Corporate Living; a client services manager with Rental Relocation; the director of finance and property management with Alexander Anderson Real Estate Group; and a quality assurance coordinator with Weichert Corporate Housing. |
